Instructor Led Training

Project: Customer Service Skills Guide
This guide helps instructors teach a class about customer skills. Proprietary information has been removed from the guide.

Project: Controlled Access Roads
This presentation was created for an instructor-led session for new hires.

Project: Microsoft Word Intermediate Class, Lesson 1
This job aid was created and used in a class I volunteer teach at the Fountaindale Public library in partnership with Power Connection, a not-for-profit group.