Articulate Storyline Examples

Project: Customer Service
This example explores approaches to teach Customer Service soft skills. Instead of presenting a list of dos and don’ts, it seemed more interesting to have the learners go through a story in a comic style followed by analysis of the situation. In another case, I let them choose their path as they try to help a customer service representative. Storyline makes it really easy to branch out.



Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s